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Person-centered care coordination

We believe in person-centered care coordination. Person-centerdness is the awareness that the individuals we serve are the decision makers in their lives, not us. We provide you with the information you need to select your own services.

  • We take the time to actively listen to and get to know each one of our clients and their loved ones, so together, we can create a comprehensive care plan that meets individual and unique needs.

  • Our professional care coordinators are certified and have extensive knowledge of the resources available in your community. This helps us to know the best options for you and your planning team.

  • We work to understand your unique set of abilities, values, and hopes as we assist you in making the best choices available.

  • We identify and connect you with the services and supports you need to maximize your independence and live safely in your home of choice.

  • We work with community organizations, advocating to support you in reaching your goals.

  • Person-centerdness also includes:

    • Giving voice to the individuals and/or their representatives

    • Meeting people where they are

    • Putting the person at the center of the decision making process

    • Putting individual values and preferences at the heart of our decisions in a way that supports realistic and evolving health and life goals